Stop typing bookings from emails. Let AI do it.
Corporate travel desks email you 40 bookings a day. Your dispatcher copies each one into the system by hand. Travel Softdrive's AI reads the email, extracts every field, and drops a ready-to-review duty into the queue — in seconds.
No credit card required. Set up in 15 minutes.
Illustrative view — data shown is for demonstration only.
Without AI parsing
- ×Dispatcher spends 3-5 minutes per booking copying from email — 2+ hours a day on 40 bookings
- ×Typos in guest name, pickup time, or vehicle type trigger billing disputes downstream
- ×Forwarded emails and CC chains create duplicate bookings
- ×Volume growth means hiring another dispatcher — not scaling
- ×Night-time bookings wait until morning; you lose the first slot
With Travel Softdrive AI
- Every email becomes a draft duty in under 3 seconds — 24 hours a day
- Fields extracted from structured prompts, not human typing — far fewer errors
- Fuzzy deduplication catches forwards, CCs, and near-duplicate threads
- Handle 3x the volume with the same dispatch team
- Bookings that arrive at 11 PM are ready in the queue at 7 AM
What's inside
Eight capabilities that turn your inbox into a dispatch-ready queue.
Extraction from any corporate booking email
Parses customer, guest, pickup, drop, time, vehicle, package, and billing account — from plain-text emails, HTML emails, and forwarded chains.
Intent detection
Classifies every email as a new booking, edit, cancellation, enquiry, rate request, or approval. The right workflow runs for each.
Bulk parsing — multiple bookings from one email
Travel desks send 10 pickups in one email. The AI splits them into 10 separate draft duties, each with its own guest and itinerary.
Email thread state machine
Tracks an email chain through Enquiry → Rate → Approval → Booking. Context survives replies, so a rate quoted on Monday links to the booking confirmed on Wednesday.
Per-operator learning loop
Every correction your dispatcher makes trains the model on your business. A customer's shorthand ("8x80" for 8 hours / 80 km) becomes second nature.
Fuzzy deduplication
Same booking CC'd to three people? Forwarded twice? The AI detects it and creates one duty, not three.
Sender and domain learning
New emails from known domains auto-match to the right customer organization and rate card. No picking from a dropdown for the 100th time.
Human-in-the-loop review
Every draft sits in a review queue until your dispatcher confirms. The AI speeds you up — it doesn't replace your judgment.
A 120-vehicle operator in Bengaluru
A car rental operator serving seven corporate customers receives around 60 booking emails a day. Two dispatchers used to spend most of their morning typing duties into the system. After turning on AI email-to-booking, the drafts appear automatically. Dispatchers now spend their time reviewing, confirming, and handling exceptions — not typing. Peak-hour capacity doubled without adding headcount, and billing disputes from typos dropped noticeably because the AI doesn't fat-finger a pickup time.
Illustrative scenario based on typical operator workflows.
Frequently asked questions
Does the AI reply to the customer automatically?+
No. The AI extracts the booking and creates a draft for your dispatcher's review. A human confirms every booking before the customer gets a confirmation — you stay in control.
What happens if the email is missing information — like no drop location?+
The AI flags the missing fields. Your dispatcher sees exactly what's missing and can either fill it in or reply to the customer directly from inside the platform.
Will the AI get confused by email threads and forwarded messages?+
Fuzzy deduplication catches duplicate booking requests from forwards and CC'd recipients. A thread state machine tracks whether an email is an enquiry, a rate ask, an approval, or a new booking — so context doesn't get lost across replies.
Does it work with our customer's specific email format?+
Yes. The AI learns sender and domain patterns automatically. When your dispatcher corrects a parsed booking, the AI improves its extraction for that customer the next time. It gets sharper at your business every week.
Can it handle bulk requests — like 10 cars in one email?+
Yes. Bulk parsing extracts every booking in a single email as a separate duty. One email with 10 airport pickups becomes 10 draft bookings, each with its own guest, pickup, drop, and vehicle.
Is my customer data safe? Do you train shared models on it?+
Your data is not used to train any shared model. Corrections feed only your operator's learning loop. All emails and extractions are stored encrypted (AES-256 at rest, TLS 1.3 in transit) in your isolated tenant. See our security page for details.
Works seamlessly with the rest of the platform
AI email parsing is one module of a complete operating system.
Booking Management
Parsed drafts flow straight into bookings with approval workflows, monthly contracts, and multi-leg itineraries.
Invoicing & Billing
Rates apply automatically. Invoices generate on duty closure. E-invoice IRN is handled for you.
GPS Tracking & Verification
Every duty gets GPS, odometer photos, and OTP verification once it's dispatched.
See AI parse your actual emails — live
Book a 1-on-1 demo. Bring a real booking email. We'll parse it on our platform while you watch.
No credit card required. Credits never expire.